01Overview
Due to the nature of digital products and services, all sales are considered final once access to PropzSniper’s content, tools, or community has been granted.
Access is considered granted, and claimed, as soon as you connect your Whop account to the PropzSniper Discord or sign in to propzsniper.pro, whichever happens first.
The only exceptions are the 3-day refund window for unused purchases (Section 2) and the billing and service cases in Section 3.
023-Day Refund Window (Unused Purchases)
To qualify:
- Your refund request must be submitted within 72 hours of the original purchase
- It must be your first purchase of PropzSniper
- You must not have connected your Whop account to the PropzSniper Discord or signed in to propzsniper.pro
- You must provide proof of purchase
- You must contact support through the official PropzSniper Discord or Whop support
If approved, you will receive a full refund to your original payment method.
03Billing Errors & Service Issues
Even after access has been claimed, we will issue a full or partial refund in the following cases:
- Duplicate or incorrect charge: you were charged more than once for the same purchase, or charged the wrong amount. We refund the difference.
- Charged after cancelling: you cancelled before your renewal date and were still billed for the next period.
- Unauthorized charge: the purchase was made without the cardholder’s permission. We refund the charge and close the account.
- Access never delivered: you paid but did not receive Discord or site access, and we could not resolve it within 3 days of you contacting us.
- Extended outage: the service was unavailable for an extended period that we could not resolve. We refund the affected portion of your billing period.
- Paid feature not provided: a feature listed on our pricing page at the time of your purchase was not available. We refund the affected portion of your billing period.
Requests under this section must be made within 30 days of the charge in question, through the official PropzSniper Discord or Whop support.
We will also issue refunds where required by applicable law, and we may issue refunds in other cases at our sole discretion. A discretionary refund does not create an obligation to issue one in any other case.
04Non-Refundable Purchases
Except as described in Sections 2 and 3, all purchases are non-refundable, including but not limited to:
- Any purchase where access has been claimed
- Subscription renewals (unless you were charged after cancelling)
- Partial billing periods
- Promotional or discounted plans
- Upgrades or add-ons
05Digital Product Delivery
By purchasing PropzSniper, you acknowledge that:
- Access to digital content (Discord, data, tools, analytics) is made available immediately upon payment
- Claiming access, by connecting your Whop account to the PropzSniper Discord or signing in to propzsniper.pro, constitutes full delivery of the product/service
- You waive any right to refunds except as described in Sections 2 and 3
06Abuse & Fraud Prevention
We reserve the right to deny refund requests if we determine:
- The policy is being abused (e.g., repeated refund requests)
- Content has been copied, shared, or exploited
- The account has violated our Terms of Service
Accounts found abusing the system may be permanently banned without refund.
07Subscription Cancellations
You may cancel your subscription at any time. However:
- Cancel before your renewal date to avoid being charged for the next billing period
- Cancellation prevents future billing only
- You will retain access until the end of your current billing cycle
- No refunds will be issued for unused time
08Chargebacks
We reserve the right to:
- Immediately terminate your account
- Revoke access to all services
- Dispute the chargeback with supporting evidence
09Contact for Refund Requests
To request a refund, contact: DM @propzsniper in the PropzSniper Discord or on Whop.